SanadBlog
News from the Sanad team: what we're building, and why.
Introducing Sanad
How Sanad came to be, what it does today, and how to get early access.
- Proactive supportRules that open a conversation on an app error or an event, and message the user first.
- Every channel in one inboxWhatsApp, email, Telegram, the in-app widget and call-back requests, each reply sent back where it came from.
- In-app conversationsTwo-way conversations inside your app, through the Flutter support SDK.
- Help articlesA help centre your users read in the app, and the assistant answers from it first.
- AI that knows when to hand overThe assistant answers what it can and passes the rest to your team, with the conversation so far.
- One profile per userEach end user's conversations, errors, events and orders in one profile, without duplicates piling up.
- Privacy built inEmail and phone hashed on the way in, consent recorded, and deletion requests honoured.
- Replies from your phoneTake a conversation and reply from the mobile app, straight from its notification.
- Every feature →